Returns & Exchanges
At CashParts, we want you to be completely satisfied with your home hardware and appliance parts. If your order isn't the perfect fit, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the unused items in their original packaging, ensuring all manuals and small components are included to qualify for a refund.
Ship It Back
Print your prepaid shipping label from the portal and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned parts, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing